Frequently Asked Questions
1) What is your return policy?
You can return your order within 30 days after receiving it. For more details visit our Return and Refund Policy.
2) How long will it take to receive my order?
- Order Processing: 1-2 working days (Monday - Friday)
- Shipping Time: 5-7 working days (Monday - Friday)
3) How much do you charge for shipping?
We offer free shipping on all orders within the United Kingdom. See full policy here.
If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.
Customer Services Hours:
Monday to Friday: 10:00 AM - 6:00 PM (AEST)
Email: info@arkoala.com
Phone: +61485978547
Contact Form: Click here
Business Information
Arkoala is operated by Moda Veloce Pty Ltd, a company registered in Australia.
ABN: 63 612 164 897
Duns number: 744247676
Address:
1/10 James Ruse Dr
Clyde NSW 2142, Australia